Obviously the two cells were lower than the third so I decided to trickle charge the cells individually until they reached 3.70V. 06-30-2014 I know they are sub 300$ devices but c'mon they should be working better than this. – After a few attemps the light finally return this time STEADY ORANGE, then wait until the ligth went to RED (yai!!!). Thank you. If you let the battery run flat, the Chromebook will no longer charge. Here’s my issue I have a chromebook 11. I love the Internet! If there’s a problem with the battery, the light turns red when you try to charge it up. If there is no light at all, maybe the charger isn’t working. I’ve did this 3 times now, the orange light is just blinking on and off but it is not turning red, What else can I do? If it does not turn amber, it means that the Chromebook is currently charging. Interestingly, the HP charger with 5v output charges my phone but would not get any lights on the HP Chromebook. Works off power cord only. Same thing is happening to me. It should turn green when it is full. Glad to have helped. Should it take longer than that? This time I paid attention, removed the battery interface, plugged the charger cord in and moved it slowly until, voila! Thanks! Yes, worked, I had just about given up on the old girl. - edited Reconnected the battery cable. Still using the chromebook 11 1st gen as my daily personal laptop. the yellow charge light came on, followed by the red light. I’ve got another Chromebook on the way but wanted to get all the data off this one before sending it to the environmentally unfriendly waste site. After some technical talk, Support says they will get this feedback to product development to enhance future product. Trying to troubleshoot 2 of these bad boys that are having trouble charging and powering on. Who is keen? If you let the battery run flat, the Chromebook will no longer charge. Open the the thing up and find the battery connector: Now, disconnect this connector and then connect the charger. I removed the battery cable… inserted the charging. So, the nice HP Chromebook 11 that my wife has seems to have a design fault. They would work fine for a while, then seemed to get loose and would only charge when I found just the right position. If you’ve not already tried the steps in this article, it might be worth a try just to see if you can persuade it to charge. 1 only flashes yellow once while plugged up and pressing power button. Left it over night and at 6 I noticed yellow light flashing. I was scrolling down the comments in between checking to see if this fix worked for anyone. Any suggestions? https://www.reddit.com/r/chromeos/comments/bggubp/chromebook_flashing_orange_light_please_help/. When I got inside the Chromebook, I found that the battery cable to the system board was unplugged! Given that you’ve already tried a new battery, it’s probably a problem with the charging circuit on the main board which means it’s not going to make economic sense to fix. 12:18 PM. Can you please help me,I’ve done this 3 times now, the orange light is just blinking on and off but it is not turning red, What else can I do? DAMN! My hero thank you so much!!! Hope this helps someone out! Thanks Dan! This fixed my chrimebook and I can now finish my assignment for Monday!!! We have a bunch of HP Chromebook 14a G5 models here at the school I work at and we had a couple with the no power indicator issue. Battery test showed no battery detected. And is not charging. God who cares about your spelling you are a legend!!!! Only problem is I have a new issue on about 10-15% of them where they just won't respond to any power on/reset keystrokes. Its really annoying, † The opinions expressed above are the personal opinions of the authors, not of HP. I checked the voltage separately on the 3 cells (0.63, 0.54, and 1.23V). They were newer units sent with the newer, not recalled chargers. My guess is that the user had the issue, then plugged in the charger and although the battery charged, it was still stuck in the non-op mode that only was fixed after performing this task. So battery died and only working with power cord plugged in. Keep the lid closed. I know people badmouth HP but mine has been virtually indestructable for 6 years and I’m sticking with them. Il tuo suggerimento è ottimo! When we performed the steps, the battery indicated that it was fully charged. Before the HP Chromebook 11 went dead, I would get the low-power charging light no matter what charger I used. I had the same problem where the screen went blank and no lights at all when the charger was plugged into the USB. No power lights/battery detected at all. I was not aware of the charge issue. Now, no lights, no charge, no HP Chromebook 11. Hope the assignment went well! I love these things. Then it went off. Does anyone have suggestions? letting it charge now. What does this mean? When I get it fully charged, I’ll go about transferring everything to a thumb drive and I’ll delete all my files and folders before doing a powerwash. I found another charger with 5v output and the lights came on but it starts red, then amber and then green. If there is no light does it mean that it needs a new battery? Thanks! My HP 11 G2 will flash orange then red then green then back to red. I still have a years full warranty, yet I also have the EXACT problem you are describing. Got to work plugged in to charge but no yellow light. Carefully prise off the coloured panels on the base, to reveal the screws. Sorry to hear that. Required fields are marked *. If it’s still in warranty, then you might as well claim on that. I just went through the process to see if it would stop the Chromebook from showing a flashing amber light when plugged in to the charger. This guide is just for the 2013 edition of the HP Chromebook 11. Don’t use any force at all on the cable. I bought (2) HP Chromebook 11s this past Christmas. Battery test showed no battery detected again. Hello Dan; My Mum purchased a Unit from Curry’s PC World in Bath in June 2013, by which time many difficulties were already being encountered and HP must have been aware of the problem. I am not happy with these things at all. Good luck everyone - and by the way the HP Chromebook 11 browsing performance...is less than desired (said nicely). It can happen if the Chromebook is dropped or takes a hard hit. Anyone else experiencing this problem? Although I could only confirm my battery has died, it was still useful to check for any flaws. So I removed the battery connection and plugged the charger in and managed to get a solid amber light but as soon as I plugged the battery back in, the red, amber and green sequence started again. We followed these instructions and all in now fine. This article is specifically about the HP Chromebook 11 released in 2013, with the Samsung processor. If so then it warrants a Manufacturers Recall for replacement or compensation. Plugged it back in and viola! Mine is doing the same! The Chromebook is damaged: Contact HP to replace the damaged part or unit. A [software component] will damage your computer message displays when printing or while installing - Click Here, Resolve Windows 10 or update issues on HP computer or printer– Click Here. I have 3 cromebooks. This worked for me. Amazing how something like this can come undone! Seems as if the PSA port is the problem. Once charging is complete (indicated by the green LED), you can remove the charger, replace the cover, screws and coloured panels and enjoy your Chromebook again. Judging by the number of faults reported the matter is not a random one and therefore WAY BEYOND a Warranty issue. Any suggestions? If you’re seeing blinking orange instead of steady when you reconnect the battery it could be that the battery has become faulty.
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