Open the vent until the chips get burning good and then close vents. Another place to try is www.factoryapplianceparts.com. As far as parts are concerned, you can call Masterbuilt (800-489-1581), first to see if they can help you. When you are setting a trip to the outdoor, cover the smoker or place it somewhere inside. If you need more help you can also register your product or open a support ticket. More than likely, you will need to replace the electronic control panel on the top of the smoker and maybe the electric element, too. Anything with a bit of technology, including pellet grills will have issues and problems to deal with. Final tips and tricks: Use a brush and clean it once you have done with cooking. Issues & Problems with Pellet Grill Smokers (Troubleshooting & Tips) Written by Tom Mueller. On the master built if you preheat the smoker and the vent is closed it holds the eternal temp thus not turning the element on, cause the temp is being held. Masterbuiltby: Daniel. in Pellet Grill Basics. Repair and Restore Masterbuilt Electric Smoker Step 1: Tools and Supplies. Through the years, I’ve made a bunch of mistakes and learned a lot about these pellet burners. Therefore, you can avoid jamming or damaging your electric smoker. No element ,no burning of wood chips. Unplug the power and switched off the power and let your machine calm and cool. Step 2: Cause of Problem. Step 3: Inspect Heating Element Connection. Find manuals, parts, cooking tips and videos to help you get the most our of your Masterbuilt grill, smoker or fryer.
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